Approach

At The Interface -- working with teams integrating technology into their operations and teams wishing to improve how they work together.

"The significant problems we face today cannot be solved at the same level of thinking we were at when we created them."

At The Interface you can:

  • Apply human factors knowledge and guidelines to their interfaces and make the users more effective.
  • Improve user interfaces, user experiences, and human performance
  • Improve services (or technology) to better meet client (and user) needs.
  • Implement a new way of working; for example, new communications process, new policies.
  • Make a change that involves training.
  • Improve how they work together.

What does working At The Interface do for you?

  • Improve the usability of designs
  • Develop your capacity in organizational change management
  • Build engagement
  • Align individual needs with organizational needs
  • Facilitate strategic planning processes

Work At The Interface by:

  • Asking: What do people excel at? What does technology do well? and designing interfaces and ecosystems to facilitate your work.
  • Building relationships with stakeholders, seeking their input and perspectives.
  • Designing systems to meet communications needs (eg, learning and training)
  • Conducting User Needs Assessments and Usability Testing
  • Applying User Interface Design and Human Factors Engineering techniques such as user scenarios, function analysis, and task analysis
  • Using a systems perspective to maximize impact and ensure effectiveness